As the year draws to a close, we’d like to take a moment to thank all of our customers and partners for your trust and collaboration throughout the year.

We wish you a warm and restful holiday season, and—if you celebrate it—a very Merry Christmas.

Office closure & support availability

Our offices are closed from Saturday, 20 December, and we will re-open on Monday, 5 January.
Please note that 6 January is a public holiday in Austria, so normal operations will fully resume from Tuesday, 7 January.

During this period, responses to support requests may be delayed. We appreciate your patience and understanding while our team takes a short seasonal break.

Planned maintenance: support site migration

We’re using this quieter period to improve our infrastructure.

As part of this work, our support site airpointer.tech will be migrated to new infrastructure.
To accommodate this change, there will be a planned outage on Monday, 29 December.

We expect the downtime to be brief and will restore full service as quickly as possible.

Important note on email rules & actions

Following the migration, emails sent using the old infrastructure (including any existing rules or actions set up there) will cease to function by the end of January.

If you rely on automated emails or integrations tied to the current setup, please plan to update them accordingly. We’ll be happy to assist once normal operations resume.

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Thank you again for your continued support.
We wish you a peaceful holiday season and look forward to working with you in the new year.

December 2025 marks the release of Recordum update 2.4.110.

This release is a minor update that includes :

• MiniGC Updates - new and improved control of the MiniGC, in preparation for the upcoming 3rd generation MiniGC
• SO2 Gain Pinning - SO2 gain can now be pinned to a specific gain level
• A number of minor internal fixes and improvements, setting the stage for more change to come

Happy holiday season from the Recordum Team!

We are pleased to announce the release of Recordum update 2.4.109.

This is a significant update providing a number of minor fixes, and updating the underlying SSL libraries.

The following changes are now available in the new release 2.4.109.

General

• Improved Menu accessibility on small format screens (phone/tablet)
• Fixed a number of minor bugs following the security update
• Add Warn/Fail limits for AC_RoomTemp, AC_ChipTemp, AC_CompressorTemp, AC_Pressure_High_side
• Internal memory bugfixes

UI Updates

• Update server updates
• Time setting and Timezone fixes
• MiniGC bug fixed write of timing file
• Fix issue with Default Modem Config

AirQRate

• Fixed web interface showing "Standby Mode" during Span

Our last post made the announcement that the current version, 2.4.108-2, contains some important security updates and the strong recommendation to update your systems.

Please be informed that all systems not updated to at least 2.4.108-2 will no longer be able to connect to the MLU Portal after Sunday, 27th April. This is to ensure the safety and security of all MLU Devices that use the portal.

If you are unable to reach your AirPointer, etc, after this time at your devices web address, then you will need to update.

Stay tuned for the next update, 2.4.110, to be released in May, which will provide a new way to connect.

Its been some time since the last update to the Airpointer.tech web site, but this is set to change in 2025, with an exciting year of updates, upgrades and improvements planned.

Firstly, in Q3 of 2024, the latest recordum update was quietly made available to existing customers.  Version 2.4.108-2 ships some important security updates and adds a minor UI update to the web interface (moving the hamburger menu to the left side of the menu bar, among other minor useability tweaks).  The security updates included fix a couple of identified vulnerabilities and provide the base for future security updates.

It is strongly recommended that all systems are updated to version 2.4.108-2.

IMPORTANT - this update is a prerequisite for some internal infrastructure changes coming in the last half of Q1 2025.  Note that any systems that have not been updated to (at least) this version will no longer be able to accessible via the MLU portal at https://[device].recordum.net/

Stay tuned, there will be more to come on the coming updates.