it's a bit sad, but Kevin choose to go back to France. We only can wish him all the best for his future. Sascha, Thomas and I took over his responsibilities. It will help us a lot when you use our ticket system: http://support.recordum.com/
Hello everybody, Some repair and troubleshooting procedures were recently added online. You can find them here: https://www.airpointer.tech/howto/ The list is not exhaustive, but there are already a lot of helpful documents. The Airpointer is always evolving, and therefore so are the procedures. Keep an eye on airpointer.tech, and if you don't find what you need, do not hesitate to contact the MLU-Recordum support team for help! Regards, Kevin.
Do you know how USB is working? Yes, it’s complicated!
USB is a serial form of communication that is hot plug able and everything is done automatically – just magic. It is working in that way that each Vendor got his Vendor_id at the USB Committee for an annual fee of US$ 5000.-, then he creates his Model_id for each product he is producing and a serial_id for each unit. So, each unit has unique id’s, as soon the computer has recognized it, the computer knows what it is and will find it again on the different USB ports. That’s the theorie, in praxis small companies and startups cannot or don’t want to handle this US$5000.- yearly fee. They are using internally a USB to serial chip and use the Vendor_id and the Model_id of the chip producer. Now the situation happens that the miniGC and the MA350 black carbon analyzer are using chips of the same brand with the same Vendor_id and model_id, so from the view of the airpointer PC both are the same thing and LinLog tries to talk with the miniGC and blocks the port for LinSens. Luckely they have a difference in the model_name and now we are using this information and can handle these units correctly.
What can you do?
First make sure your software version is newer then 26.June 2019. In case you are using a miniGC together with another USB device (USB modem is no problem) change the flag only_miniGC_is_on_USB to off.
Make sure only the miniGC USB connector is in and restart LinSens in Service manager or reboot. After that you can see the USB serial of the miniGC is stored in the database and you also have a display in the service interface:
Plug in other USB connector(s) again.
To make life a little easier I added a display of the connected ttyUSB device to the LinLog service interface. In this example you see a miniGC connected to ttyUSB1 and a MA350 connected to ttyUSB0.
Additionally you can define the USB serial_short (FT1G2FVJ in the example) in the LinLog Configuration, Group Setup Step2, with this definition the USB serial is fixed to this group:
Hopefully this information is usefull,
with best regards
It helps to calculate from voltage to engineer's unit in our airQlog-data logger. In the example above we calculate the slope and offset values for a temperature sensor with a range of -30°C to 70°C and a output signal of 4 to 20 mA.
Because several people asked me during the training, below is an excel file calculating the concentration of a perm tube using the permeation rate and the flows, and converting the concentration from micrograms per cubic meter into ppb: https://www.airpointer.tech/permeation-tubes/
We are very proud that so many guests from all over the world attended our sales and technical summit this year. We hope they come back next year and help us to develop and spread out the airpointer even more with the time. A lot of thanks to all of you participants, I hope you have/had a safe journey home.
Andreas, in the name of the whole MLU-recordum team
Hello everybody, The Airpointer housing comes in 3 different sizes: 2D, 4D, and HC. Some housings can hold a PM monitor, others can't. Some can handle very high outside temperatures, but not all of them. Some can have 2 analyzers in one drawer, but it depends on several parameters...